Thank you so much for your interest in our products and mission! We are so excited to offer international shipping to our customers outside of Korea! Please carefully read through our policy regarding international shipping to maximize your shopping experience.

International Shipping Destinations

We are excited to provide international shipping global wide except a few exceptions that our carrier does not ship to. Our current carrier is the Korean Post Office and we ship by EMS service if not otherwise noted. Please check with our international order team if your country is one of them.

International Shipping rates

An accurate international shipping rate can be calculated after you provide us with the information required. A number of factors are taken into account, including number of items purchased, item weight and the destination country.

How to place an international order

Please e-mail to bmarket2020@gmail.com the following information for a quote which will summarize your cost for product and shipping:
1. Your Name (First and Last name) 2. Product Name & Quantity 3. Your delivery address & country 4. Your contact number

International Wholesale

We now offer WHOLESALE for international orders. If you are interested, please provide the following information and e-mail to bmarket2020@gmail.com to find out if you are eligible. We’ll be in touch in the next 2-3 days.
1. Your Name (First and Last name) 2. Your business name and where you are located (City, Country) 3. Do you have any store locations? If so, how many? 4. Do you have an online store? If so, provide website address. 5. Tell us a little bit about your business: 6. Interested products and quantity

Delivery time frames for International orders

Most in-stock items will generally ship within 3 business days and arrive within 7-14 days after the order is processed. Since delivery time frames vary depending on destination, a more accurate estimate is provided through our invoices. We will provide you with a shipping confirmation e-mail and a tracking number that will track your package once it’s shipped. The customer is responsible to contact their local post office in case of unsuccessful delivery. Unfortunately, we cannot reach out to your country’s post office to resolve delivery issues. Please note: We try our best to deliver your items during the estimated time frame but there are many carriers involved in an international shipment, delivery dates are not guaranteed.

Payment for international customers

Paying with US dollars to ship internationally All international orders are processed in US dollars and payment will be made through PayPal. Your invoice will provide a direct link to PayPal payment. Paying with US dollars to ship domestically If you choose to pay in US dollars and have your order ship to a Korean address, inquire to our international order team. You will be asked to pay via PayPal. The domestic shipping cost policy will be applied. Paying with Korean Won to ship internationally If you choose to pay in Korean Won and have your order ship to international address, inquire to our international order team. You will be asked to pay via bank transfer or other methods. The international shipping cost policy will be applied. Paying with Korean Won to ship domestically If you are an international customer but choose to pay in Korean Won and have your order ship to a Korean address, please use our website ordering procedures or inquire to our international order team for further assistance.

Customs

The customer is responsible for all taxes and duties(including VAT) imposed by their country of residence. We are not responsible for any packages held by international customs agencies and it is not our responsibility to make the customer aware of these agencies and their actions. Please check with your country’s customs office to determine their procedures and any potential surcharges.

Returns and Refund Policy

Please note our return/refund policy for international orders prior to placing your order. Due to complex procedures and various third parties involved, we are not able to offer returns and refunds to any international orders. Exception are made for defective items and shipping errors made by BeMarket. If we messed up, we will make it right for you! If you want to cancel your order, please make it prior to completing your payment by sending an e-mail to our team. Once your payment transaction comes through, we will not be able to refund your payment.

Any further questions?

Please feel free to contact our international order team for any further questions at bmarket2020@gmail.com.